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Mercure Berlin Alexanderplatz, Berlin

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From63US$ /night
Check-in
13Dec2024Select date
Check-out
14Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Mollstrasse 4, Berlin, Germany, 10178

Mercure Berlin Alexanderplatz is situated in Mitte, Berlin's central borough known for its historical landmarks. The hotel offers 158 soundproofed rooms with modern amenities and is closely connected to transportation hubs. It provides guests with access to ALL – Accor Live Limitless loyalty program for added benefits. The hotel is a short tram ride away from the famous Alexanderplatz Square, making it ideal for exploring the city's historical and cultural offerings.

Location

The hotel enjoys a prime location in Mitte, surrounded by key attractions like the Brandenburg Gate and Museum Island. A tram stop directly opposite the hotel connects guests to Alexanderplatz within three minutes. S-Bahn and U-Bahn stations are also nearby, offering access to all parts of Berlin. In addition, scenic spots like Volkspark Friedrichshain and the Alexa Shopping Centre are within a 10-minute walk.

Rooms

Each room at the hotel is designed for comfort, featuring an ensuite bathroom with a shower and modern amenities. Guests can enjoy complimentary Wi-Fi, cable TV, a writing desk, and a safe in every room. Soundproofing ensures a tranquil environment, essential for a good night's rest. Standard double rooms are available, accommodating two guests comfortably.

Eat & Drink

The hotel hosts a ground-floor restaurant that serves buffet breakfasts daily from 6:30 AM. Guests can relax with a drink at the bar/lounge, offering a cozy atmosphere for unwinding after a day of exploring. Coffee and tea facilities are available in common areas for added convenience. Several other dining options are located within a short walking distance, reflecting the diverse culinary scene of Berlin.

Leisure & Business

Guests can make use of various amenities including a business center for professional needs. The hotel provides quick express check-in and check-out services for added convenience. Outdoor activities, such as hiking and biking trails, are available nearby for guests seeking adventure. Additionally, safety features like smoke detectors and fire extinguishers ensure a secure environment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Shower
Heating
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Standard Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Shower
Heating
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Standard Double Room Balcony
Max:
3 persons
30 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Berlin 1.3 km
Airports
Berlin Brandenburg Airport (BER) 25.2 km
Train
Train Station Ostbahnhof 1.9 km
Underground
Schillingstrasse U-Bahn500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift

Services

  • Room service
  • Bicycle hire

Dining

  • Bar/ Lounge area

Children

  • Cots

Room features

  • In-room safe
  • Sitting area
  • Tea and coffee facilities

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Mollstrasse 4, Berlin, Germany, 10178
Map view
Mollstrasse 4, Berlin, Germany, 10178
Nearby
Square
Alexanderplatz
740 m
Panoramastraße 1A
Berliner Fernsehturm
1.1 km
Bridge
Oberbaum Bridge
950 m
Restaurants
Restaurant Wandel
360 m
Bernhard-Weiss-Strasse 6
Madami - Mom's vietnamese kitchen
1.0 km
Rosa-Luxemburg-Str. 3
Burger King
790 m
Rosa-Luxemburg-Str. 17
Melis Cafe
550 m
Am Friedrichshain 35
My Anh
570 m
Greifswalder Str. 3
Doner Inn
870 m
Alexanderplatz 7
Thai Window Asia
620 m
Torstr. 22
Five Guys
720 m
Alexanderplatz 2
Pergamon Doner Kebap
730 m
Friedrichstr. 140/141

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
convenient location
helpful staff
uncomfortable third bed
noisy surroundings
8.2/10
Great
Rooms
6.7
Location
7.1
Service
6.6
Dining
6.7
Guest reviews
8.2/10
based on 20 reviews
7.3
7.3/10based on 2180 reviews
Dorothy
United Kingdom, May  2024
7.8/10

I had a wonderful stay at the hotel with amazing views of the tower at Alexanderplatz day and night. The rooms were basic but clean, although the lack of air conditioning on warm nights was a downside. The twin beds were comfortable, and the breakfast was both good and well priced.

Rooms
8.0
The rooms looked out to the tower at Alexanderplatz which was amazing night and day. They were spacious and comfortable, and the twin beds provided a good night's sleep. The cleanliness was on point although the absence of air conditioning on warm nights was a bit of a letdown.
Service
7.0
The service was very helpful, with staff accommodating requests such as room cleaning promptly. The only hiccup was during shift changes when there might be a slight delay in attending to needs.
Location
9.0
The location was great, just a 10-minute walk to the Station/underground and next to Alexanderplatz. Being close to everything and having helpful staff made my stay enjoyable, despite the presence of some run-down buildings nearby.
Dining
8.0
The dining experience was satisfying with a wide variety of choices for breakfast at an affordable price. The timing between 7:00-11:00 AM allowed for a relaxed morning start.
Facilities
7.0
The hotel offers good facilities, although it would benefit from including air conditioning in the rooms. The overall value for money was decent considering the amenities provided.
Harry
United Kingdom, April  2024
7.4/10

The hotel is in a cool location in East Berlin fashion, making it easy to access the city by tram or on foot. It's great for tourists wanting to be close to Alexanderplatz, but the surroundings need improvement. The rooms are clean and cozy, though some net curtains would enhance privacy given the adjacent building. The service was generally good, but there were moments of mixed interactions. The dining options are varied and delicious, with some items priced on the higher side. The facilities meet basic needs, suited for those seeking a value-for-money stay.

Rooms
8.0
The rooms were clean and offered good heating. The bathroom was spacious, clean, and well-equipped.
Service
7.0
The staff was mostly friendly, but there were occasional instances of rudeness.
Location
8.0
The location is convenient for tourists due to its proximity to Alexanderplatz, although the area could use improvement.
Dining
7.0
The dining experience was satisfactory with a variety of options, but some prices were high.
Facilities
7.0
The facilities serve basic needs but lack standout features.
Georgia
United Kingdom, April  2024
7.2/10

My stay at the hotel was a mixed experience. The room, though unusually big, had a third bed that was incredibly uncomfortable. It was clean but quite basic, which aligns with what you'd expect for the price paid. On the bright side, the staff members were nice and attentive, with the exception of one interaction that wasn't very friendly. The location was convenient for reaching tourist spots, although being next to a main street made it noisy at times. The dining experience was good but a bit pricey for Berlin standards. Overall, a decent stay with some room for improvement.

Rooms
7.0
The room was clean but basic, and the third bed was incredibly uncomfortable. It was unusually big.
Service
8.0
The majority of the staff members were lovely and helpful, providing good guidance and assistance. However, I had one interaction with a young female staff member that wasn't very friendly.
Location
7.0
The hotel's location was just right for accessing many tourist spots, although being next to a main street made it quite noisy at times.
Dining
7.0
The dining experience was good but felt somewhat overpriced compared to other options in Berlin.
Facilities
7.0
The hotel provided the basic facilities needed for a comfortable stay.
convenient location
uncomfortable third bed
Philip
United Kingdom, April  2024
7.4/10

During my stay, I found the hotel to offer spacious and comfortable rooms with twin beds. The breakfast was good and well-priced. The service was a bit lacking as some staff had difficulty communicating in English, and the overall conditions were more budget-friendly than expected. The location was convenient, close to key attractions and the Christmas markets. The dining experience was enjoyable, albeit slightly expensive. Overall, the hotel provided excellent value for the money.

Rooms
8.0
The rooms were spacious and comfortable, as described. The twin beds provided a good night's sleep, and the breakfast was satisfying and reasonably priced.
Service
6.0
While the service was helpful in some aspects like room service and car hire, I found communication with staff challenging due to language barriers. The level of service was more aligned with budget accommodations rather than higher-tier hotels.
Location
9.0
The hotel's location was very convenient, with easy access to Alexandraplatz and other major sites in the center. The staff were helpful, and the room's cleanliness added to the positive experience.
Dining
7.0
The dining experience was enjoyable overall, with tasty options available during breakfast hours.
Facilities
7.0
The hotel offered adequate facilities to enhance the stay, although some aspects were more basic than expected for a higher-tier hotel.
Matthew
United Kingdom, April  2024
6.4/10

My stay at the hotel was a mix of positives and negatives. The rooms were clean with a good heating system in place and a lovely balcony view overlooking Alexanderplatz, but they could use an upgrade in decor. The bed was comfortable, though.

Rooms
8.0
The rooms were clean and had a good heating system. The balcony offered a lovely view of Alexanderplatz, but the decor could use an upgrade.
Service
6.0
The service was a bit inconsistent. At times, the staff was supportive and professional, but other moments they seemed fed-up with clients and unenthusiastic.
Location
7.0
The location was pretty central, only a 5-minute walk from Alexanderplatz and close to the tram stop. However, the surrounding area had some abandoned buildings.
Dining
5.0
The dining options were good with many choices, but the prices were unrealistically high at EUR 18.00 per day.
Facilities
6.0
The hotel facilities were average. While they had essential services like room service, car hire, and laundry, there was room for improvement.
clean
needs upgrade
Charles
United Kingdom, March  2024
5.8/10

Upon walking into the room, I found it to be a bit old-fashioned and lacking modern facilities. Opening the balcony door made it noisy due to the busy junction. The location is convenient with proximity to public transportation and AlexanderPlatz, but the noise level could be a drawback. The dining experience was mixed with rich food options but could use improvement in preparation. The staff gave the impression of being rude and dismissive, making the check-in process challenging.

Rooms
5.0
The rooms felt a bit old-fashioned and lacked facilities.
Service
5.0
The staff gave off a rude and dismissive vibe, especially during check-in.
Location
7.0
The hotel's location is convenient, close to public transportation and AlexanderPlatz.
Dining
6.0
The dining experience offered rich food options but lacked in preparation quality.
Facilities
7.0
Henry
United Kingdom, February  2024
7.8/10

The hotel offers spacious rooms with a double bed, providing ample space to move around. The staff is different class, very helpful, and fantastic, making the stay comfortable. The location is convenient for accessing public transport but can be noisy at times. The dining experience is enjoyable with good options, although slightly overpriced. The facilities are well-maintained and offer a variety of services.

Rooms
8.0
The room was quite big, almost studio size, and had a loose feel to it.
Service
9.0
The service was very helpful and friendly, exceeding expectations.
Location
7.0
The location was fine, enabling easy access to city transportation, but slightly noisy due to its proximity to main streets.
Dining
7.0
The dining experience was enjoyable with good options but slightly overpriced.
Facilities
8.0
The facilities are well-maintained and offer various services to enhance the stay.
Justin
United Kingdom, January  2024
7.0/10

The hotel rooms are very spacious, which is great for a single traveler like me. However, the lack of a minibar was a downside. The staff at the front desk was not very welcoming, especially considering my 'fast checking status'.

Rooms
7.0
The rooms were clean and very, very big for a single traveler, which was a plus. However, a refurbishment is needed globally, and the absence of a minibar was notable.
Service
7.0
The service was lovely overall, but there was an issue with staff entering the room early in the morning without adequate communication. They did assure us they would address the matter with the cleaners.
Location
6.0
The location was perfect, within walking distance to many local attractions and shopping areas. However, the surroundings and the city block felt unsafe due to gutted buildings and second-hand stores.
Dining
8.0
The dining experience was very rich in options and tasty, with breakfast served between 7:00 to 11:00 AM. However, the Indian dishes were not complementary in the price.
Facilities
7.0
The facilities were good with shower gels, shampoos, and body lotion provided. However, walls seemed outdated, reminiscent of the 90s.
Tony
United Kingdom, January  2024
6.2/10

The hotel had a very good size room which smells musty, making it less comfortable. The service was friendly but not of the expected high standards. The hotel's location was quite convenient, close to the train station and local attractions. The dining experience offered plenty of delicious options but with some drawbacks. Overall, an average hotel with room for improvement.

Rooms
6.0
The room size was very good but had a musty smell.
Service
5.0
The service was friendly but not at the level of a Mercure hotel.
Location
7.0
The location was fairly good, close to the train station and local attractions.
Dining
7.0
The dining experience offered plenty of delicious options but with some drawbacks.
Facilities
6.0
Facilities were average with some room for improvement.
Peter
United Kingdom, December  2023
6.4/10

The hotel's rooms were slightly uncomfortable due to the lack of air conditioning and noise from the busy junction outside. The staff at the front desk were not as welcoming as expected. However, the location is pretty central, just a short cab ride to the Brandenburg Tor, and the dining experience, although a bit pricey, was tasty. The hotel could benefit from a refurbishment to enhance the overall experience.

Rooms
5.0
The rooms were warm with no air conditioning, and opening the balcony door made it noisy due to the busy junction outside.
Service
6.0
Location
7.0
The hotel is pretty central, close to the Brandenburg Tor, but the noise level from the main street and siren noises could be bothersome.
Dining
8.0
The dining experience was enjoyable, albeit a bit pricey. The food was tasty with a good morning service schedule.
Facilities
6.0
The hotel offers standard facilities but could benefit from enhancements. The available amenities were sufficient for a comfortable stay.
Muriel
United Kingdom, November  2023
7.4/10

The hotel offers beautifully renovated, spacious rooms with a lovely decor showcasing the sights of old Berlin as wallpaper. The beds are comfy; however, some areas could be improved. The service is mostly friendly, but there are instances of rudeness at the counter. The location is superb for accessing nearby eating places and the Christmas market, although it can get quite noisy due to its position near busy roads and tram lines. The dining experience is enjoyable, particularly the rich breakfast selection available from 7:00 to 11:00 AM. The facilities are adequate, with some areas needing updating.

Rooms
8.0
The newly renovated rooms are spacious and beautifully decorated.
Service
7.0
The service is generally friendly, but there were instances of rudeness at the counter during check-in.
Location
7.0
The hotel's location is superb for accessing nearby eating places and the Christmas market, but it can be noisy due to its proximity to busy roads and tram lines.
Dining
8.0
Facilities
7.0
The facilities are adequate, with some areas potentially needing updating.
Tommy
United Kingdom, November  2023
7.2/10

I loved the charming views of old Berlin adorning the walls in the rooms. The kitchenette was a nice touch, but I must admit the cleanliness fell a bit short for me. Despite that, the rooms were equipped with all the necessities for a comfortable stay.

Rooms
7.0
The rooms were tidy but didn't feel clean, with all the necessities provided.
Service
9.0
The staff assured me they would check with the cleaners, and they were more than friendly throughout my stay.
Location
7.0
The hotel's location was fine to explore the city since it's close to Alexanderplatz. However, the surrounding area needs some improvements.
Dining
6.0
The dining experience was without anything special, but the food was tasty, and the early morning hours suited my schedule.
Facilities
7.0
The facilities could use some updating, but they were functional overall.
Kitchenette
Cleanliness
Les
United Kingdom, November  2023
5.6/10

My stay at the hotel was a bit mixed. The location was convenient with easy access to transport options, but the rooms were in desperate need of refurbishment, and the staff at the desk could have been friendlier.

Rooms
5.0
The rooms were quite large but sparsely furnished with outdated furniture. The lack of air conditioning and facing the sun made it uncomfortably warm, especially during a heatwave.
Service
5.0
The service was okay but not particularly welcoming. Some staff members were rude, especially during shift changes when guests were eager to rest.
Location
7.0
The location was good, within a short walk of tram and bus stops, making it easy to get around the city.
Dining
6.0
The dining was a bit on the expensive side, but the food was tasty and served during convenient hours.
Facilities
6.0
The facilities offered, such as room service, car hire, bicycle hire, and laundry, were adequate but nothing exceptional.
William
United Kingdom, October  2023
6.0/10

The hotel has its ups and downs. The rooms are musty and very old, but the balconies are a great addition especially for smokers. However, the lack of air conditioning made the room uncomfortably warm on my arrival.

Rooms
5.0
The rooms have a musty and very old feel to them. Fortunately, the balconies are a nice touch, particularly if you're a smoker.
Service
7.0
Although there were some issues like someone entering my room early, the service did try their best. The staff is helpful, and the breakfast was nice and rich.
Location
6.0
The location is good and accessible for transportation, especially with buses and the metro nearby. It's pretty central for tourists, but the surrounding area could use some improvement.
Dining
6.0
The dining is not inclusive in the price, which may be a drawback. However, the quality of the breakfast offered is decent.
Facilities
6.0
balconies
musty rooms
Margaret
United Kingdom, September  2023
6.2/10

The hotel offers spacious rooms ideal for a single traveler, with convenient amenities like easy clothes drying and a comfortable bed. While the location near Alexanderplatz is excellent, the noise from the busy main road can be a downside. The breakfast included is reasonably priced.

Rooms
7.0
The rooms are very spacious and handy for drying clothes, with a comfortable bed. However, they are sparsely furnished with outdated furniture.
Service
6.0
The service was a bit of a mix; some staff were super friendly, but others lacked friendliness and communication skills. The lack of regular replacement of essentials like soap and towels was noticeable.
Location
6.0
The location is central and good for accessing many places in Berlin, with easy tram and walking access to Alexanderplatz. However, the noise levels due to the busy roads and tram lines meeting in front of the hotel can be a disturbance.
Dining
5.0
The dining experience was overpriced, especially for breakfast options. The noise level in the dining area was not an issue.
Facilities
7.0
The hotel facilities are adequate, but there were no specific comments provided regarding them.
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Rooms and Guests2 Guests, 1 Room